At Yorkshire Ambulance Service, I lead delivery across digital and service-change initiatives, aligning plans and governance with operational priorities. I also serve as Scrum Master for a medicines management product team, facilitating backlog refinement and collaborative planning.
For the Pathways triage rollout, I coordinate training, implementation and operational readiness across call handlers, clinicians and dispatchers, while supporting phased decommissioning of the legacy system. I use Azure DevOps to connect business requirements with technical delivery.
At ASDA Future Programme, I supported the supply-chain and WMS transformation as ASDA separated from Walmart, coordinating warehouse operations, technology and third-party partners. Earlier, I managed product and compliance programmes valued up to £2m at TSL Healthcare and residential construction projects at PFL Engineering.

