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Peace Chukwuemeka

@peacechukwuemeka

I coordinate projects, executive operations, and customer support to improve delivery and customer satisfaction.

Nigeria
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What I'm looking for

I'm looking for an administrative, project coordination, or customer support role where I can improve workflows, coordinate teams, support stakeholders, and deliver responsive customer experiences in a fast-paced onsite or remote environment.

I've supported operations at The Cinephile Studio Nigeria as both an Executive Assistant and Project Coordination Assistant, managing schedules, meetings, correspondence, project plans, milestones, deliverables, and stakeholder updates.

I streamlined team workflows at The Cinephile Studio, contributing to a 25% reduction in project delays, a 10% productivity improvement, 15% better project visibility, and 10% lower costs through reporting, risk tracking, and resource monitoring.

At Ikeja Electric and Declutterdotng, I handled customer enquiries, complaints, follow-up, social media communication, and sales support. I managed more than 50 enquiries daily, sustained a 98% customer satisfaction rating for 12 consecutive months, and resolved 95% of complaints at first contact.

I'm focused on organized, discreet support that keeps executives, teams, customers, and projects moving forward.

Experience

Work history, roles, and key accomplishments

TS
Current

Executive Assistant

The Cinephile Studio

Feb 2025 - Present (1 year 8 months)

Manages executive schedules, meetings, and correspondence to support efficient daily operations. Coordinates internal and external meetings, prepares agendas, tracks action items, and maintains project plans and documentation.

Education

Degrees, certifications, and relevant coursework

GU

Global Wealth University

Bachelor of Science, Healthcare Management

Pursued a Bachelor of Science in Healthcare Management, gaining knowledge in healthcare administration and management principles.

IS

ISQ/JPTS

Certificate, Quality Assurance

Completed certification in Quality Assurance and Quality Control, focusing on quality management processes and standards.

IS

ISQ/JPTS

Certificate, Human Resource Management

Completed certification in Human Resource Management, covering key HR functions and practices.

IS

ISQ/JPTS

Certificate, Project Management

Completed certification in Project Management, focusing on project planning, execution, and monitoring.

Tech stack

Software and tools used professionally

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