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PEACE AKINLAYO

@peaceakinlayo

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I coordinate operations, projects, and client workflows that deliver measurable results.

Nigeria

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What I'm looking for

I'm looking to contribute to a leading global organization where I can improve workflows, support strategy and client delivery, use digital tools to solve practical problems, and continue growing through challenging operations or project-focused work.

I've supported client engagements and operational deliverables at KPMG Nigeria, DES Ally Limited, and IMAP's Limited, coordinating workflows, documentation, reporting, and stakeholder communication across fast-paced environments.

At DES Ally, I managed 50+ client demos and follow-ups, delivered more than 90% of onboarding tasks and proposals on time, and increased online engagement by 60% in three months. At IMAP's, I reduced customer response time by 35% through proactive client relations and improved sales and administrative processes.

Alongside my operations work, I provide virtual assistance and project management support to multiple clients, maintaining over 95% satisfaction. I bring project coordination, business consulting, research, workflow optimization, and digital tools including Excel, Power BI, SQL, Zoho CRM, and Asana.

Experience

Work history, roles, and key accomplishments

Current

Business Operations Intern

Current

KPMG Nigeria

Oct 2025 - Present (1 year)

Supported multiple client engagements, workflows, and deliverables across diverse sectors. Managed documentation, conducted data gathering and verification, and delivered 100% on-time updates.

Documentation Data Collection Compliance Audit Support Inventory Checks Confidentiality

Current

Virtual Assistant & Project Manager

Current

Freelance

Jan 2024 - Present (2 years 9 months)

Provided executive and administrative support to multiple clients and organizations, delivering projects with over 95% satisfaction. Created branded content and managed social media calendars.

Executive Support Administrative Support Content Creation Social Media Management HR Support

Operations Analyst

DES Ally Limited

Feb 2025 - Sep 2025 (7 months)

Coordinated cross-functional teams to streamline project execution and operational workflows. Managed 50+ client demos and follow-ups, achieving over 90% on-time delivery and increasing online engagement by 60%.

Project Coordination Client Demos Onboarding Content Campaigns Engagement

Administrative Officer

IMAP's Limited

May 2024 - Feb 2025 (9 months)

Handled online customer inquiries across platforms, providing timely responses and follow-ups. Optimized sales and admin processes, reducing response time by 35%.

Customer Service Order Tracking Reporting Market Analysis Client Relations

Business Development Associate

Stewardship Consulting Limited

Jun 2023 - May 2024 (11 months)

Developed client proposals and relations, identifying opportunities to expand partnerships. Secured 30% of training partnerships and increased consulting client base.

Proposals Client Relations Partnership Development Business Development

Quality Control Intern

UAC Foods Limited

Aug 2023 - Jan 2024 (5 months)

Supported product formulation trials and shelf-life testing, improving quality control efficiency. Assisted routine microbiological and chemical testing, ensuring 100% hygiene and food safety.

Quality Control Microbiological Testing Chemical Testing Lab Documentation Food Safety