Payal Patel
@payalpatel
I maintain accurate datasets and build operational reports that support timely business decisions.
CanadaWhat I'm looking for
At NielsenIQ, I managed large datasets, protected data integrity, prepared Excel reports, and identified workflow improvements that supported operational performance.
I've also supported high-volume customer operations at Concentrix on the ICICI Bank process, maintaining accurate account records, resolving concerns empathetically, and meeting quality and productivity targets. I was recognized as Employee of the Month three times and bring hands-on experience with Excel, Power BI, basic SQL, Tally ERP, data validation, reporting, and documentation.
Experience
Work history, roles, and key accomplishments
Managed and maintained large datasets with high accuracy, ensuring data integrity and compliance. Coordinated with cross-functional teams, prepared reports using Excel, and identified process improvements.
Managed customer accounts, maintained accurate records, and communicated policies professionally. Resolved customer concerns with empathy and consistently met performance targets.
Education
Degrees, certifications, and relevant coursework
Parul University
Bachelor of Business Administration, Business Administration
2016 - 2019
Grade: CGPA: 8.37/10
Bachelor of Business Administration degree from Parul University, Vadodara, Gujarat, from 2016 to 2019.
Jai Ambe Vidhayalaya
Higher Secondary School Certificate, General Studies
2015 - 2016
Grade: 82%
Higher Secondary School Certificate from Jai Ambe Vidhayalaya, Vadodara, Gujarat, from 2015 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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