At NDA, I worked as a VIP-manager, communicating with customers, personalizing bonus mailings, and building trusting relationships. I supported player retention, cross-sold company projects, and handled customer issues involving deposits, withdrawals, and gaming transactions.
I also worked with bonus programs, promotional campaigns, crypto payments, and LTV, churn, retention, and NGR/GGR metrics. At Andersen, I researched companies and prospects, created personalized outreach, and used LinkedIn Sales Navigator for lead generation.
