Open to opportunities

Paulina Medina

@paulinamedina

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Digital and Communication Specialist

Mexico

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What I'm looking for

Seeking a role that leverages my skills in digital and communication to drive business growth and customer satisfaction.

As a highly skilled digital and communication specialist, I have a strong background in AI, machine learning, and customer operations. With experience in managing and improving the quality of machine learning data, I possess excellent communication skills and the ability to work cross-functionally with various teams.

In my previous roles, I have demonstrated adaptability, problem-solving skills, and a strong attention to detail. I am proficient in Microsoft Office, Adobe Creative Cloud, and have experience in design and marketing, including product shooting, content creation, and social media management.

I hold a degree in Digital Arts and have completed various courses and training in cybersecurity, Google Ads, and Facebook Ads. I am fluent in English and possess advanced oral and written skills.

Experience

Work history, roles, and key accomplishments

AI Remodeling Agent

Fanci co Villa

Oct 2021 - Feb 2023 (1 year 4 months)

Worked on machine learning data from customers, monitoring maintenance and improvement of quality. Empathized and patiently learned from customers, working cross-functionally with Customer Operations, Sales, and Engineering.

Verbal Scale AI Machine Learning Customer Operations Sales Engineering Problem Solving Microsoft Office Adobe Creative Cloud

Design and Marketing Assistant

Pinchepin

Sep 2020 - Oct 2021 (1 year 1 month)

Responded to customer inquiries, addressed complaints, and realized cost savings. Managed product shooting, content creation, and social media management, maintaining schedules.