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@paulinamedina
Digital and Communication Specialist
As a highly skilled digital and communication specialist, I have a strong background in AI, machine learning, and customer operations. With experience in managing and improving the quality of machine learning data, I possess excellent communication skills and the ability to work cross-functionally with various teams.
In my previous roles, I have demonstrated adaptability, problem-solving skills, and a strong attention to detail. I am proficient in Microsoft Office, Adobe Creative Cloud, and have experience in design and marketing, including product shooting, content creation, and social media management.
I hold a degree in Digital Arts and have completed various courses and training in cybersecurity, Google Ads, and Facebook Ads. I am fluent in English and possess advanced oral and written skills.
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Work history, roles, and key accomplishments
Fanci co Villa
Oct 2021 - Feb 2023 (1 year 4 months)
Worked on machine learning data from customers, monitoring maintenance and improvement of quality. Empathized and patiently learned from customers, working cross-functionally with Customer Operations, Sales, and Engineering.
Pinchepin
Sep 2020 - Oct 2021 (1 year 1 month)
Responded to customer inquiries, addressed complaints, and realized cost savings. Managed product shooting, content creation, and social media management, maintaining schedules.
Degrees, certifications, and relevant coursework
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