Emanuel Bruno Rocha

Single logistics owner for FF&E, OS&E, art and construction materials across five projects in four countries, working with Procurement, Project Management, Design and Engineering. Managed end-to-end logistics including freight quoting, booking, customs coordination, receiving, storage and final delivery.

Raised carrier OTIF from 78% to 96% and control tower adherence from 60% to 98% through a weekly SLA review routine with the top 5 logistics partners. Contracted and negotiated freight services for finished goods distribution; validated freight tables and aligned with commercial and production areas.

Raised e-commerce carrier OTIF from 80% to 96% through root-cause analysis of collection issues, dedicated collection windows per carrier and weekly alignment meetings with the 3PL. Managed e-commerce logistics processes, carriers and service levels; defined performance goals and led the team.

Implemented the logistics operations of a new 2,500 m² distribution center from scratch, delivered 4 weeks ahead of schedule and under budget. Recruited, trained and led a team of 44 warehouse operators; zero safety incidents during tenure.

Planned and controlled production for the group's three largest factories; managed inputs, copackers and finished product flow. Aligned factory and supply teams daily to protect customer service and handle extraordinary demand.

Built and redesigned the production planning sector; defined process flow and eliminated deviations. Trained the team, ran value stream analysis and created metrics and goals.

Planned and controlled production and inventory, including transfers of finished goods and raw materials. Followed up shipments, handled sales returns due to non-conformities and monitored WMS errors.

Planned finished goods distribution between DCs and interstate transfers; monitored carrier SLAs for own and third-party fleets and indicators (TOTVS).

Planned distribution of promotional materials, quoted national freight, handled purchase orders and verified logistics operator billing (SAP).

Quoted and negotiated interurban and interstate freight; managed carriers, payments, routing and delivery tracking.

Supported continuous improvement projects and finished goods transfers; negotiated freight and monitored rented fleet performance.

Negotiated and purchased construction materials; developed suppliers.

Quoted international freight with overseas agents; tracked shipments and issued customs clearance documents.

MBA in Project Management in progress.

Completed International Management Business course in 2026.

Completed a one-month course in Economics in 2025.

Completed an MBA in Logistics in 2021.

Completed Lean Six Sigma Green Belt certification in 2020.

Completed English language course in 2017.

Bachelor in Business Administration from 2008 to 2013.