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Paula Iglesias

@paulaiglesias

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Experienced recruitment manager with a decade in leadership roles.

Australia

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What I'm looking for

I am looking for a role that fosters growth, collaboration, and innovation in recruitment.

With over 14 years of experience in the recruitment industry, including a decade in leadership positions, I have honed my skills in strategic planning, process optimization, and talent management. My journey has been marked by a commitment to bridging global talent with offshore clients, ensuring that organizations attract and retain top talent. At Remote Workmate Pty Ltd, I directed recruitment and operations, reporting directly to the CEO, and successfully drove a 100% increase in talent deployment through innovative recruitment strategies.

Throughout my career, I have demonstrated a strong ability to foster collaboration and enhance departmental efficiency. My leadership style emphasizes coaching and development, as I believe that a well-trained team is the backbone of successful recruitment. I have built recruitment departments from the ground up, scaling operations significantly while maintaining high client satisfaction and retention rates. My experience spans various roles, from Recruitment Specialist to Recruitment Manager, where I have consistently delivered results and contributed to sustained business growth.

Experience

Work history, roles, and key accomplishments

Recruitment and Operations Manager

Remote Workmate Pty Ltd

Jun 2018 - Nov 2023 (5 years 5 months)

Managed recruitment, success management, accounts, and operations departments, driving over 100% increase in talent deployment. Reported to the CEO and optimized workforce efficiency through strategic planning and restructuring initiatives.

Recruitment Management Strategic Planning Process Optimization Team Leadership Client Relationship Management Talent Acquisition Business Development Operations Management

Recruitment Manager

Virtual Coworker Pty Ltd

Feb 2012 - May 2018 (6 years 3 months)

Directed the recruitment department, scaling talent deployment from 2 to 250 staff. Collaborated with clients to align recruitment strategies, resulting in high satisfaction and retention rates.

Team Management Recruitment Strategy Client Engagement Policy Development Social Media Marketing Performance Tracking Employee Engagement Process Improvement

Recruitment – Quality Assurance Manager

Remotestaff.com

Feb 2009 - Dec 2011 (2 years 10 months)

Managed quality standards for recruitment processes, contributing to a 200% deployment growth. Led a team of specialists in full-cycle recruitment for various roles across multiple regions.

Quality Assurance Team Leadership Candidate Sourcing Performance Management Market Research Process Optimization

Recruitment Specialist – Consultancy Engagement

Microsourcing

Nov 2008 - Mar 2009 (4 months)

Oversaw full recruitment cycle for a US client, coordinating job postings and events. Reviewed processes to enhance recruitment efficiency.

Coordination Process Improvement Job Fair Organization Client Communication Team Collaboration Reporting

Recruitment Assistant

Careercare.com.ph

Feb 2008 - Dec 2008 (10 months)

Sourced and screened applicants for various vacancies, administered psychological exams, and provided career consultation to candidates.

Coordination Communication Skills Scheduling

Customer Service Officer

Citigroup Business Solutions (Citibank Australia)

Jul 2006 - Aug 2007 (1 year 1 month)

Handled customer inquiries and complaints regarding accounts, assisting with various account services and maintenance.

Customer Service Account Management Problem Solving Communication Skills Maintenance Relationship Management

Education

Degrees, certifications, and relevant coursework

St. Joseph's College

Bachelor of Science, Psychology

2002 - 2006

Completed a Bachelor of Science with a major in Psychology, focusing on understanding human behavior, mental processes, and the application of psychological principles in various settings.