Open to opportunities

Patrick Kabanda

@patrickkabanda

Operations professional transitioning into data analytics, using SQL to deliver clear insights from business and operational data.

Zambia

Message

What I'm looking for

Seeking an entry-level remote role in data analysis or reporting to develop my SQL skills and support data-driven business decisions.

Operations and business professional transitioning into data analytics, with hands-on experience using SQL for data analysis, reporting, and insights generation. Experienced in analyzing operational, revenue, and customer data, supporting data-driven decision-making, performance reporting, and business optimization in remote work environments.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager

Current

Nanzhila Safaris

Jan 2025 - Present (11 months)

Supervised daily lodge operations for 15 staff, improving guest satisfaction scores by 28% and streamlining supply chain to reduce inventory costs by 18%.

Operations Management Supply Chain Guest Relations Team Leadership Process Improvement Customer Insights Inventory Management

Travel Operations Intern

Wansanje Travel and Tourism

Jan 2024 - Jun 2024 (5 months)

Analyzed booking data with Excel and SQL to improve tour coordination efficiency by 15% and generated weekly operational reports to support management decision-making.

SQL Excel Data Analysis Reporting Process Optimization Customer Service Operational Support Data Entry

Education

Degrees, certifications, and relevant coursework

Wansanje travel and tourism

Travel and Tourism Management, Travel and Tourism

2024 - 2026

Grade: 85% Distinction

Diploma in Travel and Tourism Management focused on travel operations, customer service, and tour coordination. Trained in itinerary planning, booking processes, and travel documentation. Strong communication and operational support skills for remote and service-driven roles.

Wansanje Travel and Tourism

Diploma in Travel and Tourism Management, Travel and Tourism Management

2024 - 2026

Grade: Distinction (85%)

Activities and societies: Training in travel operations, tour coordination, customer service; professional development in SQL, digital marketing, and project management; developed analytical and operational analysis skills.

Diploma in Travel and Tourism Management (Distinction, 85%) with comprehensive training in travel operations, tour coordination, customer service, and professional development in SQL, digital marketing, and project management.