Patricia Melo

I am a trilingual professional (native Portuguese, C2 English, C1 Spanish) based in Brazil, looking for a remote role as an administrative assistant, executive assistant or bilingual virtual assistant.

For 15 years I ran Tucano Exports in Srinagar, India, a business that sourced handcrafted products from local artisans and exported them abroad. I handled communication with clients and suppliers from many countries and cultures, organized daily operations, orders and deadlines, led team meetings to improve processes, and resolved client issues with courtesy and composure.

Since 2016 I have worked fully remotely as a self-employed English teacher, delivering one-on-one lessons to students of different nationalities and managing my own schedule and all student communication. Earlier in my career I worked as a receptionist at a São Paulo company, handling phones, appointments, visitors and correspondence.

I hold a Bachelor’s degree in Theology and a postgraduate specialization in English Language Teaching, plus the BCELT teaching certificate and a C1 Spanish certificate from Instituto Cervantes. I am currently completing a postgraduate specialization in Psychopedagogy and a degree in Pedagogy, and taking courses in Excel, Microsoft Office, data protection (LGPD) and customer service.

I am organized, reliable and an excellent written communicator, used to working independently across time zones.