Olívia Silva
@olviasilva
Detail-oriented bilingual professional with 10 years of experience.
What I'm looking for
As a dedicated and detail-oriented bilingual professional, I have over 10 years of experience in education, client service, and remote work. Currently, I serve as a Portuguese–English Over-the-Phone Interpreter, where I excel in delivering clear and efficient communication in real-time scenarios. My ability to adapt communication styles based on the speaker's needs has allowed me to facilitate effective exchanges across various contexts, including customer service and medical situations.
In addition to my interpreting role, I have a rich background as a Remote English Tutor, where I independently managed lesson planning and client communication. My experience as an instructor for the Young Apprentice program further honed my organizational skills and ability to meet tight administrative deadlines. I am now seeking to transition into a Virtual Assistant role, where I can leverage my strong organizational, communication, and problem-solving abilities in dynamic remote environments.
Experience
Work history, roles, and key accomplishments
Portuguese–English Over-the-Phone Interpreter
CTS
Jan 2025 - Present (6 months)
Provided real-time interpretation between Portuguese and English speakers over the phone, facilitating clear and accurate communication in various contexts such as customer service, medical, and social. Maintained confidentiality and professionalism while managing multiple calls daily, adapting communication styles quickly based on speaker needs to ensure smooth, effective exchanges.
Instructor
Sest Senat – Varginha
Jan 2022 - Apr 2024 (2 years 3 months)
Managed course delivery and student assessments using digital systems, coordinating content and instruction for the Young Apprentice program across multiple disciplines. Maintained organized records and met tight administrative deadlines consistently.
English Teacher
CCAA – Varginha
Sep 2014 - Mar 2019 (4 years 6 months)
Taught English to children, teens, and adults using the school's structured methodology, delivering lessons across all levels, including conversation and business English. Participated in continuous training and maintained detailed class records.
Remote English Tutor
Self-employed
Feb 2014 - Nov 2024 (10 years 9 months)
Delivered customized virtual English lessons tailored to individual student needs, independently managing scheduling, progress tracking, and client communication. Utilized digital tools like Zoom, Google Drive, and Trello to organize lessons and materials efficiently.
Education
Degrees, certifications, and relevant coursework
Federal University of Juiz de Fora
Bachelor's Degree, Tourism
Completed a comprehensive program in Tourism, gaining expertise in various aspects of the industry. Developed strong analytical and problem-solving skills applicable to diverse professional environments.
Paulo Cuenca
Course, Social Media Strategy
Completed a specialized course focusing on social media strategy. Acquired skills in developing and implementing effective social media campaigns.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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