At SOLENIS, I serve as a key point of contact for customers, sales teams, logistics providers, and operations stakeholders. I manage customer requests, order inquiries, fulfillment updates, and issue resolution through SAP.
At ASCENTY, I supported customers and internal stakeholders by coordinating service requests and resolving operational issues. I documented interactions and resolutions while collaborating across departments to support timely service delivery.
At LENOVO and IBM, I supported customers with product availability, pricing, orders, deliveries, and returns. I also supported international customers and stakeholders, documenting interactions in enterprise systems.
