Open to opportunities

Pat E

@pate

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Experienced sales assistant with a strong background in retail.

United Kingdom

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What I'm looking for

I am looking for a role that values customer interaction and offers growth opportunities in a supportive environment.

I am a highly motivated and enthusiastic individual with over a decade of experience in retail, specifically in kitchen appliances sales and repairs. My journey began in 2010 at Euronics, where I honed my skills in customer service, sales, and technical support. I thrive in fast-paced environments, adeptly handling customer inquiries in person, over the phone, and via email.

Throughout my career, I have developed a strong competency in IT, utilizing various sales systems and managing invoicing and debt collection. My role often required me to assist in managing the store, ensuring smooth operations during the manager's absence. I take pride in my ability to resolve customer issues and complaints effectively, contributing to a positive shopping experience. Additionally, my hands-on experience includes repairing small electrical items and delivering and installing appliances, showcasing my versatility in the retail sector.

Experience

Work history, roles, and key accomplishments

Admin Staff

Euronics, Capital Repairs

Jan 2023 - Present (2 years 6 months)

Focused on spare parts, picking and organizing deliveries for engineers, and quoting customers for repairs and replacement appliances. Served showroom customers and managed appliance repair bookings.

Parts Management Customer Service Quotes Inventory Management Logistics Coordination Appliance Sales Data Entry Communication Problem Solving

Sales Assistant

Euronics, MA Wash Vac Services

Jan 2010 - Present (15 years 6 months)

Managed sales and repair bookings for kitchen appliances, handling in-store, phone, and email customer interactions. Oversaw shop operations, including opening/closing, till reconciliation, and staff assistance.

Sales Customer Service Inventory Management Debt Collection Graphic Design Logistics Showroom Maintenance

Education

Degrees, certifications, and relevant coursework

Mount Grace Secondary School

GCSEs, General Studies

Grade: English: Grade B, English Literature: Grade B, Graphic Design: Grade B, Media Studies: Grade B, General Studies: Grade C, History: Grade C, Science: Grade C, Statistics: Grade C, Business Studies Level 2 BTEC: Merit (B), History A/S: Grade A, Graphic Design A/S: Grade B, Business Studies A/S: Merit (B)

Activities and societies: First year A-Levels (A/S) in History (Grade A), Graphic Design (Grade B), and Business Studies (Merit).

Achieved 8 GCSEs including English, English Literature, Graphic Design, Media Studies, General Studies, History, Science, and Statistics. Additionally, completed a BTEC in Business Studies Level 2 with a Merit.