Pascal Hülsebus
@pascalhlsebus
I'm building software development expertise after years of customer service and dialogue marketing experience.
GermanyWhat I'm looking for
I'm transitioning into application development through retraining at IBB Institut für Berufliche Bildung after building extensive customer service experience at the Agentur für Arbeit and AOK Niedersachsen.
I've supported customers as a telephone service advisor, customer service clerk, delivery worker, and dialogue marketing specialist. My background combines direct customer communication, German native fluency, and C2 English skills with a focused path into software development.
Experience
Work history, roles, and key accomplishments
Kaufmann für Dialogmarketing
Amazon
Oct 2016 - Mar 2017 (5 months)
Worked in dialog marketing, handling customer communication and marketing campaigns.
Education
Degrees, certifications, and relevant coursework
IBB Institut für Berufliche Bildung AG
Fachinformatiker für Anwendungsentwicklung, Anwendungsentwicklung
2024 -
Currently undergoing retraining as a Fachinformatiker für Anwendungsentwicklung at IBB Institut für Berufliche Bildung AG.
Fachoberschule Leer
Fachhochschulreife, Wirtschaft
2015 - 2016
Attained Fachhochschulreife (university of applied sciences entrance qualification) with a focus on economics.
Deutsche Telekom AG
Kaufmann für Dialogmarketing, Dialogmarketing
2011 - 2014
Completed vocational training as a Kaufmann für Dialogmarketing at Deutsche Telekom AG from 2011 to 2014.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
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