Pasang sherpa

Contributing to the pre-opening development and operations of Lichhavi House, supporting hospitality management, event coordination, project planning, and cultural programming.
Involved in overseeing pre-opening preparations, coordinating teams and vendors, managing operational setup, and assisting with guest experience and creative production activities.

Managed and led 18 employees, ensuring high on-time service and SOP compliance. Implemented a cloud-based reporting system that reduced data processing time and enabled quick decision-making. Developed cross-department training programs, managed guest relations including VIP clients, and significantly increased room and restaurant sales.

Achieved a 95% guest satisfaction rate by promptly resolving complaints and using feedback to improve check-in/check-out processes. Increased upselling of hotel services by 15% through targeted training and performance monitoring.

Worked on a Drinking Water project supporting NPR 1.1 crore grant activities, installing water taps for 200+ households (900+ beneficiaries). Organized a 2023 inter-city solid waste management conference with three municipalities, supported scholarships worth 2 lakhs for underprivileged/disabled children, and coordinated quarterly blood donation events.

Organized and facilitated online cooking workshops to promote Indigenous culinary traditions and strengthen community engagement. Delivered agroecology and farmers' training programs in Taiwan focused on sustainable farming practices and Indigenous food systems.

Secured multiple sponsors and collaborators to deliver a cultural diversity festival with 100+ visitors and participants. Engaged 200+ young leaders on key issues through Youth Speak Forum and led a Mental Health Matters panel discussion with four experts.

Completed an online certification course covering the foundational principles of project management. The program was offered by Google via Coursera.

Completed a certification course focused on mastering international climate negotiation and climate finance. The program provided in-depth knowledge and skills in these areas.

Completed an online course provided by Rotary International. The course focused on managing club business effectively.

Participated in a Management Development Program at KFA Business School. The program focused on enhancing leadership and management skills.

Completed a certification course focused on advancing sustainable development in practice. The program covered key principles and methods for implementing sustainable initiatives.

Completed courses at Maya Animation Academy focusing on graphic design software. Gained proficiency in using Illustrator and Photoshop.

Participated in a Public Speaking Training program provided by NEEF. Developed skills in effective public communication.

Completed higher secondary education focusing on general studies. Gained foundational knowledge across various subjects.