PPPankaj Pandey
@pankajpandey2
Product Management professional with experience in delivering digital products, improving customer outcomes, and driving data-led execution
IndiaWhat I'm looking for
I am a Product Management professional with 2.5 years of hands-on experience in B2C digital product execution and delivery, focused on mobile and sales applications.
I have scaled monthly customer interactions substantially, led major app revamps and feature parity launches, and contributed to a GPT-4 powered GenAI chatbot from concept to implementation.
My work delivered measurable outcomes including a 105% increase in interactions, ₹15.5L+ in annual savings, an 8-point NPS improvement, and a 35% reduction in repeat issues through cross-functional collaboration and data-driven prioritization.
I bring strengths in user research, PRD and user story writing, release coordination, and analytics (Power BI, Excel), and I seek roles where I can continue to drive product-led growth and customer-centric digital experiences.
Experience
Work history, roles, and key accomplishments
Associate - Product Management
Hero FinCorp Ltd.
May 2023 - Oct 2025 (2 years 5 months)
Owned end-to-end product execution for Customer and Sales apps, scaling monthly customer interactions from 61K to 125K and improving Sales App usage from 12K to 58K; delivered Sales App revamp that improved operational efficiency by 22% and generated ₹15.5L+ annual savings.
NISales Intern
Nestlé India
May 2022 - Jul 2022 (2 months)
Conducted outlet-level market analysis and developed a regional growth strategy for the Patna East market to inform field sales initiatives.
Business Analyst Intern
Reliance Securities Ltd.
Apr 2022 - Jun 2022 (2 months)
Designed a mutual fund chatbot workflow (₹6,000 Cr AUM potential) and performed AMC and fintech research to support product planning.
OYBusiness Development Intern
OYO
Nov 2021 - Feb 2022 (3 months)
Led 20+ partnership meetings to expand OYO Workspaces in Delhi‑NCR, driving partner acquisition and market expansion efforts.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Allahabad
Bachelor of Commerce, Commerce
Bachelor of Commerce degree from University of Allahabad, Prayagraj, Uttar Pradesh.
Konnect Insights
Certificate, Customer Experience Management
Completed a certification in Customer Experience Management.
IIPE
Certificate, Project Management
Certified as an Executive of Project Management from IIPE.
UDUdemy
Certificate, AI for Business
Completed 'AI Foundations for Business Professionals' course on Udemy.
ALAlison
Diploma, Product Management
Completed a Diploma in Product Management via Alison.
BUBML Munjal University
Master of Business Administration, Marketing & Operations Management
MBA in Marketing & Operations Management from BML Munjal University in Gurugram, Haryana.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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