Pankaj Desai
@pankajdesai
Customer service representative at Sterling Outsourcing who handled customer queries and supported daily operations.
IndiaWhat I'm looking for
At Sterling Outsourcing, I handled customer queries through chat, provided assistance, and addressed customer concerns.
I followed established processes while managing multiple queries, maintaining accuracy and professionalism, and supporting daily operational requirements with my team.
Experience
Work history, roles, and key accomplishments
Analyst
Sterling Outsourcing
Jan 2025 - Oct 2025 (9 months)
Handled customer queries through chat and provided appropriate assistance. Communicated professionally with customers and addressed their concerns while following established processes.
Education
Degrees, certifications, and relevant coursework
University of Mumbai
Bachelor of Commerce, Commerce
2023 -
Grade: 65.66%
Bachelor of Commerce degree from the University of Mumbai, completed in 2023 with a grade of 65.66%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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