I've managed enterprise telecom implementation projects at Tata Communications from initiation through closure, leading engineering teams, customer governance meetings, project plans, RAID logs, and executive status reporting. I improved delivery quality through SOP documentation and process compliance.
Across Vodafone Idea, Sistomic, Bharti Airtel, Wipro Infotech (RailTel), and Tata Communications, I've led NOC operations, incident coordination, service assurance, provisioning, and network monitoring for SDH, DWDM, Ethernet, Metro Ethernet, and nationwide network infrastructure. I bring 18 years of experience in stakeholder management, SLA governance, risk mitigation, customer escalation, and cross-functional delivery.
