Open to opportunities

Pallavi Thapa

@pallavithapa

Experienced wellness instructor and customer-focused travel professional blending yoga instruction with operations and sales.

Nepal

Message

What I'm looking for

I seek a client-facing role combining wellness instruction and travel/operations where I can deliver personalized experiences, grow professionally, and contribute to a supportive team culture.

I am an experienced wellness instructor and travel operations professional who combines yoga teaching, meditation practice, and customer service to deliver tailored experiences. I trained in a 200-hour Yoga Teacher Training program and have led private and group classes, meditation initiation sessions, and promoted yogic lifestyle practices.

Alongside wellness work, I have managed airline ticketing, curated travel itineraries, handled digital marketing for a touring platform, and maintained B2B relationships with hotels and resorts. My background includes roles in HR consulting, sales, and administrative support where I consistently focused on client satisfaction and operational efficiency.

I bring strong communication skills in Nepali, English, Hindi, and Newar, a service-oriented mindset, and a track record of adapting to diverse customer needs. I seek roles that allow me to blend wellness instruction, client-facing service, and operations to create meaningful experiences for clients.

Experience

Work history, roles, and key accomplishments

Current

Wellness Instructor

Current

Yoga Teacher's Training

Jan 2018 - Present (8 years)

Conduct and instruct private and group yoga and meditation sessions, applying 200-hour teacher training techniques and promoting yogic lifestyle practices to improve clients' wellbeing.

Yoga Instruction Meditation Wellness Coaching Lesson planning Client Relationship Management

Ticketing Officer

Zen Nepal Tours and Travels

Feb 2021 - Aug 2022 (1 year 6 months)

Managed international and domestic airline ticketing and curated personalized itineraries, handled bookings, finances and digital marketing for Vraman.com, and maintained B2B relations with hotels and resorts.

Itinerary Design Customer Service Digital Marketing Client Relations Operations Management

Human Resources Consultant

Saturn Outsource Pvt. Ltd.

Jun 2016 - Sep 2017 (1 year 3 months)

Coordinated taxi booking services for a US-based client, maintained driver and client relations, and converted client requests into successful service deliveries and sales outcomes.

Service Operations Driver Management Customer Support Scheduling Communication Relationship Management

Executive Sales Representative

Link Tree Offshore

Apr 2013 - Jan 2015 (1 year 9 months)

Performed outbound sales calls to meet team targets, persuaded clients through tailored conversations, and experimented with sales approaches to improve conversion and client satisfaction.

Telemarketing Performance Targeting Communication Team Collaboration Lead Generation Objection Handling

Admin Assistant

Blue Star Cargo Pvt. Ltd.

Apr 2012 - Jul 2013 (1 year 3 months)

Managed front-desk and secretarial duties, supported accounting and management, and oversaw consignments and client interactions to ensure timely delivery and collections.

Front Desk Duties Administrative Support Client Communication Documentation Coordination Office Operations