Open to opportunities

Pablo Ezequiel Espenet

@pabloezequielespenet

Multilingual Support & Content Specialist delivering bilingual customer communication and localization QA with AI-assisted language evaluation.

Hungary

Message

What I'm looking for

I’m looking for remote, hybrid, or international roles where I can support customers and clients with bilingual communication, content operations, localization QA, and AI language evaluation—using CRM workflows, careful quality checks, and cross-cultural communication.

I’m a multilingual support, content, and communications professional with bilingual English & Spanish native fluency and professional Portuguese. I combine strong written communication and attention to detail with practical experience across bilingual customer-facing work, CRM-based environments, and cross-cultural language support.

In my freelance work, I create, edit, proofread, and adapt content for clarity, tone, structure, and audience relevance. I support localization and language quality tasks (including subtitling, translation-related work, and cultural context), and I use AI-assisted tools for writing, editing, research, content refinement, and AI language evaluation workflows.

I also bring education and editorial depth from years as an English tutor and teacher, plus CELTA-certified training. Alongside support and operations work, I maintain an independent writing practice—translating research and storytelling into content that’s accurate, engaging, and audience-focused.

Experience

Work history, roles, and key accomplishments

Current

Bilingual Content & Language Specialist

Current

Freelance

Jan 2025 - Present (1 year 6 months)

Provided bilingual English/Spanish support for communication, content, research, and language-related tasks in remote and international contexts. Created, edited, proofread, and adapted content for tone, structure, and audience relevance, including localization and AI-assisted language evaluation workflows.

Customer Support Client Communication Workflows Content Writing Copywriting Proofreading Editing Localization Subtitling Adapting Tone AI Assisted Writing Online Research Fact Checking Documentation

Current

English Tutor

Current

Freelance

Jan 2017 - Present (9 years 6 months)

Created tailored, communication-focused lesson plans and learning materials for students of different ages, levels, and backgrounds. Delivered online classes using Zoom, Google Meet, and Skype and adapted content and explanations to learners’ goals.

Lesson planning Online Teaching Zoom Google Meet Skype

Current

Writer & Content Creator

Current

Freelance

Jan 2007 - Present (19 years 6 months)

Produced literary, editorial, and audience-focused writing across multiple formats, including social media, promotional book content, fiction, essays, and research-based materials. Used digital tools and AI-assisted workflows for writing, editing, research, and content refinement to maintain tone, clarity, and audience engagement.

Writing Copywriting Proofreading Editing Editorial Writing Social Media Writing Storytelling AI Assisted Writing

English Teacher

Tuttolingue

Sep 2024 - Nov 2024 (2 months)

Delivered English lessons in an international setting to students from different linguistic and cultural backgrounds. Adapted lesson content and classroom communication to different levels and learning needs.

English Teaching Lesson planning Interpersonal Skills

English Instructor

Alianza

Apr 2023 - Oct 2023 (6 months)

Delivered online English classes to students with different mother tongues, ages, and levels using digital tools and educational materials. Adapted explanations, lesson materials, and communication style to each student’s goals and needs.

Online English Teaching

English Teacher

Proctor Aricana

Apr 2017 - Nov 2022 (5 years 7 months)

Prepared students for international exams and worked as an exam proctor. Created English educational content and designed exams across multiple levels, teaching intensive courses from A1 to C2 via in-person and online delivery.

Exam Preparation Exam Proctoring Assessment Design A1–C2 Instruction Online Teaching Zoom Google Meet Skype

Supervisor & Customer Service Lead

S.O.S. S.A. / Teletech

Jan 2009 - May 2015 (6 years 4 months)

Handled customer-facing communication and case resolution in a structured call center environment. Managed CRM-based workflows, supported team coordination, ensured service quality and process compliance, and handled escalations and customer-to-internal communication.