Pablo Alberto Dominguez
@pabloalbertodomingue
Customer support specialist in insurance and freelance client services, handling claims, policy changes, and customer follow-ups.
ArgentinaWhat I'm looking for
At Dominguez – Insurance Advisors, I advise clients on property and life insurance, helping them assess their needs and select appropriate coverage. I support them throughout the policy lifecycle, from administration and renewals to claims and ongoing service.
In my freelance customer support work, I respond to inquiries and complaints, document cases, and follow up on open requests. I coordinate with relevant contacts when additional information or action is needed, and keep clients updated on next steps.
From 2017 to 2018, I pursued independent business development activities, prospecting and presenting financial education products and business opportunities. I also studied financial markets, trading, and investment concepts through self-directed learning.
I’m interested in customer support and operations opportunities in fintech, digital payments, digital assets, and financial services. I’m especially drawn to work that helps customers navigate financial products and digital services reliably.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Independiente (freelance)
Jun 2021 - Present (5 years 5 months)
Provided customer support on a freelance and contract basis, helping clients manage inquiries, complaints, claims, and service-related issues.
Key responsibilities: Responded to customer inquiries through clear, professional, and solution-oriented communication.
Managed customer records and case documentation, keeping information organized and accurate.Followed up on open requests and claims to su
Property & Life Insurance Advisor
Dominguez – Insurance Advisors
Mar 2017 - Present (9 years 8 months)
Advise and manage property and life insurance products, supporting clients throughout the policy lifecycle, from initial needs assessment and product selection to policy administration, claims and ongoing service.
Advise clients on insurance products, coverage options and policy conditions.
Assess customer needs and recommend appropriate solutions.
Manage policies, customer information and support
Independent Business Development & Financial Markets
Self-employed
Oct 2017 - Dec 2018 (1 year 2 months)
Developed hands-on experience in sales, business development, prospecting and financial-market education through independent commercial activities.
Developed prospecting and lead-generation strategies through direct and digital communication.
Conducted cold outreach and initial contacts with prospective clients.
Presented financial education products and business opportunities.
Developed communica
Education
Degrees, certifications, and relevant coursework
CLA Instituto Linux
Administrador de Linux con orientacion en Ciberseguridad, Network and System Administration/Administrator
2024 -
Graduado
EF International Language Centers
Examen First, English Language And Literature/Letters
Fundamentos de la comunicación
Apr 2021
Servicio de atención al cliente: Creación de valor para el consumidor
May 2021
Servicio de atención al cliente por teléfono
May 2021
Google Actívate
Digitaliza Paso a Paso tu negocio con herramientas de google
May 2021
Cómo trabajar con clientes enfadados
May 2021
Cómo escribir correos electrónicos de servicio al cliente
May 2021
Cómo construir la lealtad del cliente
May 2021
Cómo aumentar la resiliencia
May 2021
Conviértete en especialista de servicio al cliente
May 2021
Instituto Agropecuario de Monte
Bachillerato, Orientación Biotecnología
2008 - 2010
Secundario Finalizado
Asociación argentina de productores asesores en seguros
matricula:88251, Productor de seguros patrimoniales y de vida.
2016 - 2016
Facultad de Ciencias Económicas UNC - Capacitarte UBA
Cajero Bancario, Banca y servicios financieros
2017 - 2017
Profesora: Lic. Lorena Guzmán
Facultad de Ciencias Económicas UNC- Capacitarte UBA
Auxiliar bancario,servicios financieros y seguros, Banca y servicios financieros
2017 - 2017
Profesor: Dr. Daniel Rizzi
La escucha activa
Apr 2021
Google Actívate
Fundamentos de Marketing Digital
Jul 2021
Aprende big data: Análisis de datos
Oct 2023
EF Education First
B2 Upper Intermediate
Jul 2023
ARP Certificate
Trader and Investor by Bitget
Dec 2024
Cisco
Introduction to Cybersecurity
Apr 2024
EF Education First
English Advanced C1
2024
Blockchain school Andorra by Bitget
Certificación ARP, Trader and Investor, Crypto Assets
2024 - 2024
Alura
Inmersion IA + Google Gemini
Sep 2025
Alura
Hackathon Oracle Next Education - Grupo 9 GERAL PT
Sep 2025
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Social media
Job categories
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