Dabich Bayane
@dabichbayane
Manager with e-commerce and customer-relations expertise, driving operations and digital sales.
MoroccoWhat I'm looking for
I am a manager with two years of experience in e-commerce, retail operations, and insurance customer service, skilled at inventory control, supplier coordination, and cash management. I combine hands-on boutique management with digital marketing abilities to improve sales, customer loyalty, and operational efficiency.
My background includes managing customer requests and administrative workflows in insurance, supporting freight documentation and quality control, and creating product visuals and social media content to boost engagement. I am passionate about digital innovation, problem-solving, and delivering consistent, customer-focused results.
Experience
Work history, roles, and key accomplishments
Boutique Manager
American Shop By Amina
Sep 2024 - Present (1 year 6 months)
Manage boutique operations and e-commerce tasks including opening/closing procedures, inventory control, cashiering, supplier coordination, and multichannel customer relations to improve service and sales.
Manager
Pragma Assurances
Sep 2023 - Sep 2024 (1 year)
Managed customer and agent requests across AXA networks, processed related actions, and provided administrative support including document drafting and file organization to streamline operations.
Freight Forwarding Assistant
AF Good Shipping
Jul 2023 - Aug 2023 (1 month)
Supported import-export operations by creating DUMs, managing documentation and invoicing, and assisting with liquidation processes to ensure timely freight handling.
Quality Control Agent
Atelier IKS
Nov 2022 - Apr 2023 (5 months)
Tested and inspected manufactured products to ensure quality standards were met, documenting defects and reporting findings to improve production quality.
Education
Degrees, certifications, and relevant coursework
Coursera
Certificate, Digital Technologies
2023 - 2023
Completed a course on Digital Technologies via Coursera in November 2023.
Coursera (Google)
Certificate, Technical Support / IT
2023 - 2023
Completed the Google Technical Support Fundamentals course on Coursera in November 2023.
FSJES
First year (undergraduate), Economic Sciences
2020 - 2021
Completed the first year in Economic Sciences at FSJES from September 2020 to July 2021.
Lycée Zerktouni
Scientific Baccalaureate, Physics and Chemistry
2019 - 2020
Completed the Scientific Baccalaureate with Physics and Chemistry option at Lycée Zerktouni from September 2019 to July 2020.
Availability
Location
MoroccoAuthorized to work in
Job categories
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