Open to opportunities

Ouma Ngwagwe

@oumangwagwe

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Experienced marketing and communications professional with digital expertise.

South Africa

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What I'm looking for

I am looking for a role that fosters creativity and offers opportunities for professional growth.

I am an experienced professional with years of expertise in corporate communications and digital marketing. My journey has equipped me with valuable insights into diverse marketing campaigns and strategies, allowing me to effectively determine market trends and address customer requirements. I thrive in collaborative environments and continuously seek to enhance my skills.

Currently, I serve as a Marketing and Communications Practitioner at the Office of the Ombud for Financial Services Providers, where I develop and implement comprehensive marketing and social media plans. My role involves fostering brand promotion through stakeholder engagement and managing campaigns that enhance brand visibility. I take pride in my ability to monitor and analyze the effectiveness of digital marketing efforts, ensuring that our strategies yield positive results.

Throughout my career, I have honed my skills in digital marketing, social media management, and graphic design. I am passionate about creating engaging content that resonates with audiences and drives brand awareness. I am eager to leverage my experience and skills in a dynamic environment that values innovation and creativity.

Experience

Work history, roles, and key accomplishments

Current

Marketing and Communications Practitioner

Current

Office of the Ombud for Financial Services Providers

Feb 2021 - Present (4 years 4 months)

Develop and implement marketing and social media plans to promote FAIS Ombud offerings. Manage campaigns, enhance brand visibility, and engage stakeholders through various media. Monitor media for insights and oversee website content management.

Digital Marketing Social Media Marketing Brand Management Content Creation Stakeholder Engagement Media Relations Campaign Management Analytics Graphic Design

Digital Content Administrator

Financial Sector Conduct Authority

Jan 2018 - Feb 2021 (3 years 1 month)

Develop and maintain digital marketing strategies for consumer education initiatives. Manage websites and ensure compliance with corporate identity guidelines while coordinating with external agencies.

Digital Marketing Content Development Budget Management Social Media Strategy Analytics Compliance Project Management

Information Officer: Social Media and Website

City of Tshwane: A Re Yeng

Feb 2014 - Jan 2018 (3 years 11 months)

Implement communication strategies to support brand development and manage social media platforms. Develop content and coordinate consumer education messages while ensuring timely responses to consumer inquiries.

Social Media Management Content Creation Brand Development Communication Strategy Event Coordination Stakeholder Engagement Analytics

Communications Officer

International Trade Administration Commission

Jul 2012 - Feb 2014 (1 year 7 months)

Manage website and intranet content for ITAC, ensuring engagement and relevance. Assist in developing marketing strategies and produce corporate media while supporting communication initiatives.

Content Development Marketing Strategy Communication Strategy Proofreading Stakeholder Engagement Editing

Junior Content Producer

Kagiso Media

Jan 2011 - Jan 2012 (1 year)

Write and update articles for entertainment and news websites. Monitor news wire services and create multimedia content to keep websites current and engaging.

Content Writing Editing SEO Social Media Management Research Proofreading

Community Manager (Online Media)

Kagiso Digital

Jan 2011 - Jan 2012 (1 year)

Manage social media accounts for multiple clients, enhancing follower engagement and content quality. Provide customer support and compile performance reports.