OA

Open to opportunities

Osama Aldaas

@osamaaldaas

I've built AI-powered invoicing tools and delivered Dell onsite IT support.

What I'm looking for

I'm looking to deepen my practical software development experience, build AI-supported digital solutions, and contribute to the digitalisation and automation of business processes.

I've delivered onsite IT support for Dell business customers through Aldaas Services, diagnosing technical issues, replacing and installing hardware, and independently completing service assignments across Schleswig-Holstein.

Alongside my work, I built Invoice2E, an AI-powered SaaS platform for automated e-invoice creation. I used GitHub, Supabase, Claude Code, and Vercel, with support for XRechnung, ZUGFeRD, and other e-invoicing standards.

I also designed and introduced a complete VBA and Microsoft Excel student administration system for the Arab Cultural Association in Rendsburg, digitising student, course, and organisational data while automating administrative processes and data analysis. From September 2026, I'll study Business Informatics at HAW Kiel.

Experience

Work history, roles, and key accomplishments

AS

IT-Service-Techniker

Aldaas Services

Dec 2022 - Aug 2026 (3 years 8 months)

Provided on-site support for business customers on behalf of Dell, diagnosing and resolving technical issues, and installing hardware.

Hardware installation Technical Support Customer Service Diagnostics

Education

Degrees, certifications, and relevant coursework

FK

Fachhochschule Kiel

Bachelor of Science, Wirtschaftsinformatik

2026 - 2030

Pursuing a Bachelor of Science in Business Informatics, expected to graduate in 2030.

BR

BBZ Rendsburg-Eckernförde

Fachhochschulreife, Informationsverarbeitung

2020 - 2022

Completed the Fachhochschulreife with a focus on information processing.

BR

BBZ Rendsburg-Eckernförde

Mittlerer Schulabschluss, Allgemeinbildung

2017 - 2020

Completed the Mittlerer Schulabschluss.

HE

Heinrich-Heine-Schule

Erster allgemeinbildender Schulabschluss, Allgemeinbildung

2014 - 2016

Completed the Erster allgemeinbildender Schulabschluss.

Tech stack

Software and tools used professionally

GitHub

JavaScript

Microsoft Excel

Vercel

Supabase

Claude Code

Availability

Open to opportunities

Location

Germany

Authorized to work in

Website

Portfolio

Job categories

IT Support Technician Software Developer IT Support Technician SaaS Developer Business Intelligence Developer IT Service Technician IT Support Engineer IT Support Specialist Support Technician Technical Support Technician IT Technician IT Helpdesk Technician

Skills

Technical Support Onsite Support Hardware installation Troubleshooting Python JavaScript HTML CSS SaaS GitHub Supabase Claude Code Vercel XRechnung ZUGFeRD VBA Excel Data Analysis Process Automation

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