Osama Abdelaal

Founded a platform for automating trading strategies with high-performance bots for MetaTrader 5, leading product strategy, system design, and community growth.

Reduced commission payout cycles by 50%, developed a service assurance framework, launched reverse logistics, and optimized last mile delivery, increasing digital channel adoption by 400%.

Developed and executed a consumer channel improvement strategy, managed payments and self-service channels, and launched an electronic registration platform for over 3,000 POS.

Led sales operations for consumer and enterprise segments, implemented an automated commissioning system achieving a 90% reduction in lead time, and delivered strategic insights in channel management.

Developed and implemented a franchise commercial model, redesigned channel architecture, and launched a comprehensive franchise model within 6 months.

Managed franchising and retail operations, overseeing channel development and operational efficiency.

Managed trade key accounts and channel operations, driving sales and partner relationships.

Managed key trade accounts, focusing on sales growth and client retention.

Provided technical sales support and engineering expertise to clients, driving sales and technical solutions.

Supervised planning and distribution operations, ensuring efficient supply chain and logistics.

Performed technical planning and engineering duties, supporting project coordination and execution.

Pursued an Executive MBA at Nile University, Egypt, from 2009 to 2016.

Earned a Bachelor of Science in Mechanical Engineering from Ain Shams University, Egypt, from 1994 to 1999.