At Owner.com, I optimized and stabilized an established Salesforce environment by refactoring configurations, fixing critical bugs, and turning rigid processes into dynamic systems. I used Claude AI across development, debugging, documentation, QA planning, and solution design, helping the team deliver approximately 30% more Salesforce enhancements.
At Offensive Security, I architected a Flex Package credit system, migrated legacy Apex into Salesforce Flows, and implemented Salesforce CPQ. I’ve also delivered Sales Cloud and Service Cloud consulting at Deloitte and implemented customer self-service features at Techtronic Industries - TTI.

