
ornella stephenson
@ornellastephenson
Insurance Underwriter at Ser Qualis Limited, agent for COLFIRE, assessing risks and processing insurance documentation.
What I'm looking for
At Ser Qualis Limited, agent for COLFIRE, I work as an Insurance Underwriter / Office Administration professional, processing insurance documentation and maintaining client records.
I assess motor, property, commercial property and liability risks, and have delegated binding authority for quotations and new policies. I approve, reject or recommend risks within established underwriting guidelines and authorities.
I also support customer service and daily office operations, coordinating with clients and internal departments to help deliver timely service. My experience includes client and agent relations, policy processing and office administration.
Experience
Work history, roles, and key accomplishments
Insurance Underwriter
Ser Qualis Limited
Oct 2017 - Present (9 years)
Process insurance documentation and maintain client records. Provide customer service support and coordinate with clients and internal departments to ensure timely service delivery.
Esthetician
Beyouthful Health & Wellness Spa
Jan 2015 - Jan 2017 (2 years)
Performed skin treatments and wellness consultations. Maintained hygienic workspaces and excellent client relations, and promoted skincare products and services.
Barista
Rituals Coffee House
Aug 2010 - Aug 2011 (1 year)
Prepared beverages and provided efficient customer service. Processed cash transactions accurately and maintained cleanliness and organization of the work environment.
Education
Degrees, certifications, and relevant coursework
Caribbean Examinations Council (CXC)
Caribbean Examinations Council (CXC), General Studies
Completed secondary-level examinations in Mathematics, Principles of Business, English, Office Administration, and Principles of Accounts.
University of the West Indies Open Campus
Certificate, Computer Literacy
Completed coursework in Computer Literacy and Excel A+.
Ministry of Labour and Small and Micro Enterprise Development
Certificate, Office Administration
Completed the Skills for the Automated Office program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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