Open to opportunities

Kandace Alexis

@kandacealexis

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Customer-focused sales professional with hospitality and insurance experience, skilled in relationship building.

Trinidad and Tobago

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What I'm looking for

I seek a customer-facing role where I can apply sales, operations, and hospitality experience in a growth-oriented, team-focused organization.

I am a customer-focused sales professional with experience across FMCG field sales, hospitality supervision, insurance underwriting, and small business management.

Currently I work as a Pre-Seller for Blue Waters Products Limited, visiting retail outlets, placing orders, managing chillers, collecting funds, and maintaining POP/POS presence to boost product visibility and sales.

Previously I supervised housekeeping operations at Magdalenagrand Beach Resort—training staff, inspecting guestrooms using Opera, handling payroll and office duties—and worked in insurance sales and underwriting, developing marketing materials and processing claims.

I hold insurance certificates (Chartered Insurance Institute IF1), Microsoft Office proficiency, and completed sales, HSSE compliance, and customer-delighting trainings; I bring practical operations, sales, and customer-service strengths to a growth-oriented employer.

Experience

Work history, roles, and key accomplishments

Current

Pre-Seller

Current

Blue Waters Products Limited

May 2017 - Present (8 years 4 months)

Visited retail outlets to promote products, place orders, manage chiller usage and POP/POS displays, collect payments, and build customer relationships, supporting sustained retail distribution since 2017.

Retail Sales Merchandising Customer Relationship Management Order Processing POP POS Management Inventory Control

Housekeeping Supervisor

Magdalena Grand Beach Resort

Dec 2011 - Jan 2013 (1 year 1 month)

Supervised and trained housekeeping staff, inspected guestrooms and logged issues in Opera, managed work assignments, payroll-related office duties, stock ordering and employee documentation.

Team Supervision Opera PMS Staff Training Payroll Administration Inventory Management

Specialist Insurance Agent

Amery Rauseo Agency

Aug 2009 - Nov 2011 (2 years 3 months)

Conducted sales and marketing through seminars, cold canvassing and self-created materials, performed underwriting, claims processing and customer service to grow agency business from 2009 to 2011.

Insurance Sales Marketing Underwriting Claims Processing Customer Service Prospecting Presentation

Sales Associate

Hotel Normandie and Conference Centre

Apr 2008 - Oct 2008 (6 months)

Executed telephone and email marketing, conducted site visits and tours, supported event coordination and promotion to drive bookings and customer engagement in 2008.

Sales Telemarketing Customer Service Event Coordination Facility Tours Marketing Strategy

Owner / Manager

The Outlaws Restaurant and Bar

Mar 2007 - Aug 2007 (5 months)

Managed restaurant operations including purchasing, inventory, accounts, marketing, supervision of staff and cash handling during 2007.

Inventory Management Purchasing Staff Supervision Restaurant Operations Marketing

Trainee Underwriting Assistant

Colonial Fire and General Insurance Company Ltd

Oct 2005 - Feb 2007 (1 year 4 months)

Supported underwriting by processing new policies, renewals and endorsements, and preparing quotations for motor and property risks between 2005 and 2007.

Underwriting Policy Processing Renewals Insurance Administration Customer Service

Education

Degrees, certifications, and relevant coursework

St. George's College, Barataria

A-Levels / GCE, Advanced Level (A-Levels)

2002 - 2004

Completed advanced level studies and graduated with four GCE A-Level subjects including General Paper, Spanish, French and English Literature.

Lakshmi Girls' Hindu College

O-Levels / CXC, Secondary Education

1997 - 2002

Completed secondary education and graduated with eight CXC O-Level subjects including Mathematics, English A, Spanish, French, Social Studies, Integrated Science, History and English Literature.