Open to opportunities

onyango wasambula

@onyangowasambula

Message

Results-oriented operations manager with strong customer service skills.

Kenya

Message

What I'm looking for

I am looking for a role that offers growth opportunities and a collaborative culture.

I am an operations manager with a strong focus on attention to detail and customer service. My experience spans various roles, including fitness management and account management, where I have developed exceptional interpersonal skills and a results-driven approach. I thrive in dynamic environments and am passionate about contributing to organizational success.

Throughout my career, I have successfully coordinated teams to meet project milestones and optimize efficiency. My role as an assistant project manager involved overseeing the conversion of a standard motor vehicle into an ambulance, showcasing my ability to manage complex projects effectively. I am committed to fostering a vibrant culture for growth and success, both for myself and the organizations I work with.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Motorheads Interior

Mar 2018 - Present (7 years 5 months)

Coordinated various teams, including design and engineering, to align efforts and meet project milestones. Conducted regular inspections and collaborated with the quality assurance team.

Team Leadership Quality Assurance Resource Allocation Project Coordination Operations Management

Fitness Manager

Flextone Fitness Center

Jul 2016 - Feb 2018 (1 year 7 months)

Provided excellent customer service to members, addressing inquiries, concerns, and feedback promptly. Supervised fitness trainers, instructors, front desk staff, and other personnel.

Customer Service Staff Supervision Scheduling

Account Manager

Mheshimiwa Ltd.

Jun 2012 - Sep 2015 (3 years 3 months)

Built and nurtured strong relationships with clients. Developed account plans and strategies to achieve both client objectives and company business goals.

Account Management Client Relationship Management Strategic Planning Service Delivery Business Development

Computer Technician

Dexter Compute & Systems

Apr 2010 - May 2012 (2 years 1 month)

Performed computer repair and maintenance. Handled computer sales, software installation, and updating.

Installation Maintenance Technical Support Sales

Sound Technician

Esbon Sounds

Jun 2008 - Mar 2010 (1 year 9 months)

Set up and tested audio equipment, including microphones, amplifiers, speakers, and mixing consoles. Ensured proper functionality before events or recording sessions.

Audio Engineering Equipment Sound Testing Live Sound

Education

Degrees, certifications, and relevant coursework

Technical University of Kenya

Diploma, Business Information Technology

Studied Business Information Technology, gaining foundational knowledge in IT and business operations. Developed skills in managing information systems and technology.

Multiface Computer Training

Certificate, Information Technology

Completed a Certificate in Information Technology, focusing on core IT concepts and practical applications. Acquired essential skills in computer operations and software.

Lenana School

Kenya Certificate of Secondary Education (KCSE), General Studies

Grade: B-minus

Completed secondary education, achieving a B-minus grade in the Kenya Certificate of Secondary Education. Developed a strong academic foundation across various subjects.