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@faithkimeu
Motivated ICT diploma holder with hands-on IT support experience.
I am a motivated ICT diploma holder from Machakos University, currently pursuing my studies with a focus on Information Communication Technology. My hands-on experience in IT support, system maintenance, and troubleshooting has equipped me with the skills necessary to adapt to dynamic environments and provide reliable technical assistance.
During my internship at Bishop Kioko Catholic Hospital, I provided essential IT support to hospital staff, diagnosing and resolving hardware and software issues. I assisted in the setup and maintenance of computers, printers, and network systems, while also supporting digital record management and data entry for hospital systems. My collaborative work with the IT team helped maintain a stable and secure IT environment.
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Work history, roles, and key accomplishments
Bishop Kioko Catholic Hospital
Oct 2021 - Present (4 years 1 month)
Provided IT support to hospital staff by diagnosing and resolving hardware and software issues. Assisted in the setup and maintenance of computers, printers, and network systems. Supported digital record management and data entry for hospital systems.
Degrees, certifications, and relevant coursework
Diploma, Information Communication Technology
Activities and societies: Relevant coursework: Networking, communication technology System Analysis, Web Development, Database Management, IT Support
Completed a comprehensive diploma program focusing on Information Communication Technology. Gained practical experience in networking, system analysis, web development, database management, and IT support.
Kenya Certificate of Secondary Education (KCSE), General Studies
Completed secondary education, earning the Kenya Certificate of Secondary Education.
Kenya Certificate of Primary Education (KCPE), General Studies
Completed primary education, earning the Kenya Certificate of Primary Education.
Software and tools used professionally
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