Looking for a job

onalenna Baijang

@onalennabaijang

Message

I'm organized, proactive, and ready to support fast-paced remote teams

South Africa

Message

What I'm looking for

I am looking for a role that values efficiency and offers opportunities for growth.

I am a dedicated Virtual Administrative Assistant with over 6 years of experience supporting business operations in legal and corporate environments. I specialize in administrative support, calendar management, email correspondence, and project coordination for busy professionals who need reliable and organized support.

Throughout my career, I have maintained 99% data accuracy, improved workflow efficiency by 20% and supported high-volume administrative environments while maintaining strict confidentiality. I am highly organized, detail-oriented, and proactive in identifying ways to improve systems and processes.

I thrive in remote work environments and am comfortable managing flexible schedules, coordinating across time zones, and working independently with minimal supervision. My goal is to help businesses stray organized, meet deadlines, operate more efficiently.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

NC N Ntewukeni Attorneys

Jun 2018 - Feb 2025 (6 years 8 months)

Manage complex executive calendars and prioritize competing demands to ensure leadership focuses on high-impact initiatives.
Partner with senior leadership to create professional executive presentation creation materials using PowerPoint for quarterly board meetings.
Escalate urgent operational issues and streamline travel management logistics for remote executive team members.

Calendar Management Administrative Assistant Administrative Work Administrative Support Coordination Scheduling Slack Microsoft Office Microsoft Word PowerPoint PowerPC Microsoft Excel Travel Management Remote Support Email Support

In-house Administrator

Skynet South Africa

Dec 2013 - Mar 2018 (4 years 3 months)

Managed 30+ inbound customer calls daily while maintaining high service standards.
Achieved 95% first-contact resolution rate by effectively addressing customer inquiries and concerns efficiently.
Prepared performance reports used by management to track operational performance.
Coordinated scheduling and administrative communication between departments to ensure smooth operational process

Virtual Assistant Data Entry Customer Service CRM Software Calendar Management Microsoft Office Suite Google Workspace Problem Solving Communication Skills Multitasking

Data Entry Specialist

Skynet South Africa

Aug 2008 - Dec 2013 (5 years 4 months)

Execute advanced data to generate actionable business intelligence reports.
Mange high-volume data entry and verification, reducing error margins by 25% through meticulous process audits.
Prepare digital archives for secure retrieval, improving internal document management efficiency by 40%.
Partner with management to maintain data integrity across all internal tracking systems and platforms.