onalenna Baijang

I am a detail-oriented and highly organized Virtual Assistant with 9 years of experience in providing exceptional administrative support. My proficiency in Microsoft Office and Google Suite allows me to manage data effectively and streamline operations. I have a proven track record of delivering outstanding customer service, ensuring client satisfaction through efficient problem-solving and multitasking abilities.

Throughout my career, I have worked in various roles, including as an Inhouse Clerk at Skynet South Africa, where I provided comprehensive virtual administrative support. I excelled in data entry and database management, maintaining a 99% accuracy rate. My experience also includes handling customer inquiries via phone, email, and chat, which has significantly improved customer satisfaction ratings.

I am adept at utilizing technology to enhance productivity and am committed to working independently in remote environments. My strong communication skills and proactive approach enable me to tackle challenges effectively, making me a valuable asset to any team.