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Omorogieva Richard

@omorogievarichard

Customer service representative at One Million Landlord Housing, supporting real estate clients and resolving inquiries.

Nigeria

Message

At One Million Landlord Housing, I served as a Customer Service Representative in real estate management, answering client inquiries about properties, rental agreements, payments, and company services. I handled complaints, followed up with clients, and maintained customer records.

At Globaltech Computer Service, I managed client enquiries, recommended property-related solutions, and supported sales and marketing activities. I also provided remote customer support to international clients across US and UK time zones through live chat and calls.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

One Million Landlord Housing

Feb 2025 - Sep 2026 (1 year 7 months)

Built and maintained positive client relationships, handled inquiries and complaints professionally, and provided accurate information about properties and rental agreements. Followed up with clients to ensure satisfaction and retention.

Customer Relationship Management Customer Inquiry Resolution Complaint Resolution Communication Skills Follow up Record keeping Administrative Support

Cold Caller

Alliance General Insurance Ltd

May 2023 - Sep 2024 (1 year 4 months)

Made high volume cold calls to prospects, clearly explained insurance policies, and addressed concerns to generate interest and move prospects toward purchasing decisions.

Cold Calling Insurance products Persuasive communication Customer Needs Assessment Complaint Resolution

Customer Service Representative

Globaltech Computer Service

Jan 2018 - Jan 2020 (2 years)

Managed client enquiries and provided timely, professional customer support. Identified client needs and recommended suitable property-related solutions, while building and maintaining positive long-term client relationships.