Omolara ogunleye
@omolaraogunleye
Accounting professional with five years in banking operations, cash management, and financial reporting.
NigeriaWhat I'm looking for
I’m an Accounting professional with over five years of experience in banking operations, cash management, fund transfers, and customer service. I’m trusted for accurate financial transaction handling, cash reconciliation, and maintaining detailed records that support daily branch operations.
In my current role, I serve 80 to 100 customers daily, resolve more than 90% of enquiries at first point of contact, and maintain customer records with 99% accuracy. I also process customer requests while ensuring compliance with banking policies and procedures.
Previously, I handled more than 150 customer transactions per day, managed daily cash transactions exceeding 20 million Naira, and achieved 99.9% cash balancing accuracy during daily reconciliation.
Experience
Work history, roles, and key accomplishments
Customer Experience Officer
Sterling Bank Plc
Aug 2017 - Present (9 years)
Provided customer service by processing banking requests and resolving enquiries at first point of contact while ensuring compliance with banking policies. Maintained accurate customer records and supported daily branch operations.
Cash Teller and Funds Transfer Officer
Whytecleon Limited
Jul 2013 - Mar 2017 (3 years 8 months)
Processed high volumes of cash transactions including deposits, withdrawals, and fund transfers, performing daily reconciliation and cash balancing. Verified customer documents and assisted with electronic transfers and payment processing while following banking regulations and internal controls.
Education
Degrees, certifications, and relevant coursework
Distance Learning Institute (DLI), University of Lagos
Bachelor of Science (B.Sc.) in Accounting, Accounting
Pursuing a B.Sc. in Accounting through the Distance Learning Institute (DLI) at the University of Lagos, expected to graduate in 2026.
Lagos State Polytechnic
Higher National Diploma (HND) in Accountancy, Accountancy
Completed the Higher National Diploma (HND) in Accountancy at Lagos State Polytechnic in 2023.
Lagos State Polytechnic
National Diploma (ND) in Accountancy, Accountancy
Completed the National Diploma (ND) in Accountancy at Lagos State Polytechnic in 2012.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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