Omnia User
@omnia
Dedicated teacher with strong communication and leadership skills.
What I'm looking for
I am a dedicated and ambitious professional with a strong background in education and customer service. With a diploma in Geography and a commitment to fostering a positive learning environment, I have successfully taught middle school English and Social Studies at Brilliance American School and Modern American School. My teaching philosophy emphasizes engagement and critical thinking, ensuring that my students not only learn but also develop a love for knowledge.
In addition to my teaching experience, I have honed my communication and leadership skills through various roles, including a call center representative at Concentrix. My ability to manage multiple projects and prioritize tasks has been instrumental in my success. I am also passionate about volunteering, having contributed my time at the Bibliotheca Alexandrina, where I further developed my interpersonal skills and commitment to community service.
Experience
Work history, roles, and key accomplishments
Middle School Teacher
Modern American School
Sep 2023 - Present (1 year 11 months)
Instructed middle school students in English and Social Studies, adapting teaching methods to diverse learning styles. Collaborated with colleagues to enhance educational programs and student outcomes.
Volunteer
Bibliotheca Alexandrina
Aug 2025 - Nov 2025 (3 months)
Volunteered at Bibliotheca Alexandrina, assisting with various projects and supporting library operations. Contributed to community engagement initiatives and cultural programs.
Call Center Representative
Concentrix
Aug 2024 - Jul 2025 (11 months)
Served as a Call Center Representative, handling customer inquiries and providing effective solutions. Maintained high levels of customer satisfaction through professional and efficient service.
Middle School Teacher
Brilliance American School
Sep 2022 - Jun 2023 (9 months)
Taught English and Social Studies to middle school students, fostering a positive learning environment. Developed and implemented engaging lesson plans to meet curriculum objectives.
Education
Degrees, certifications, and relevant coursework
Faculty of Education
Diploma, Education
2021 - 2022
Completed a diploma program in Education at the Faculty of Education in Alexandria, Egypt. The curriculum focused on pedagogical methods and educational theories.
Faculty of Arts
Diploma, Geography
2016 - 2020
Activities and societies: Took multiple courses and received a certificate from MODLI.
Obtained a Diploma in Geography from the Faculty of Arts in Alexandria, Egypt. The program provided a comprehensive understanding of geographical concepts and research methods.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
OmniaMamdouh.comSocial media
Job categories
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