Sujda Abdo

Researched new language teaching methods and managed classroom crises, resolving conflicts effectively. Informed parents about their children’s performance and collaborated with staff to foster a positive student experience.

Assisted customers with product and service information, ensuring accurate and timely responses. Handled customer complaints and provided appropriate solutions, contributing to positive customer relationships.

Provided comprehensive customer support, efficiently resolving inquiries and issues. Maintained high levels of customer satisfaction through effective communication and problem-solving.

Determined exam and assignment grades, providing feedback based on workload and classroom behavior. Maintained accurate records of students’ attendance and grades, implementing adaptive educational methods.

Organized classroom lectures and coursework, preparing materials and activities for students. Assigned homework and interesting exercises, while also identifying students with special requirements to create individualized plans.

Accurately entered and maintained various data records into company systems. Ensured data integrity and confidentiality while processing information for real estate operations.

Helped victims of disasters and provided care and comfort to the ill and injured. Taught others lifesaving skills such as first aid and CPR, contributing to community preparedness.

Completed a Bachelor of Arts degree focusing on English language and linguistics. Gained comprehensive knowledge of language structure, literary analysis, and communication theories.

Pursued a Post-Diploma in English Language Teaching, specializing in advanced pedagogical methods. Developed expertise in curriculum design, classroom management, and preparing students for ESL examinations.