Open to opportunities

MERO wagih

@merowagih

Message

Dedicated teacher with strong communication and organizational skills.

Egypt

Message

What I'm looking for

I am looking for a role that values creativity in teaching and offers opportunities for professional growth.

I am a passionate educator with a Bachelor of Arts in Spanish from Cairo University. My teaching experience spans from 2019 to the present, where I have focused on improving teaching methodologies for language learning, music, and fitness. I believe in engaging students at deeper levels of understanding and fostering teamwork among them. My strong communication and effective listening skills allow me to connect with students individually, helping them build confidence and skills tailored to their unique learning styles.

In my role as a private teacher and online instructor, I have developed a creative approach to teaching, incorporating humor and real-world applications into lessons. I adapt my teaching methods based on the age and specific curriculum of my students, ensuring an evolving learning environment. My experience also includes working as a secretary at TRUMAN, where I managed administrative functions and supported the CEO in prioritizing tasks. Currently, I work at Concentrix, assisting bilingual sellers in resolving account issues and ensuring their satisfaction with our services.

Experience

Work history, roles, and key accomplishments

Current

Seller Support Agent

Current

Concentrix

Feb 2022 - Present (3 years 5 months)

Provided bilingual support to sellers, resolving account issues and ensuring customer satisfaction. Handled communications via email and phone, focusing on achieving targets and maintaining service quality.

Customer Support Bilingualism Phone Communication Quality Time Management

Secretary

TRUMAN (Electricity Company)

Feb 2021 - Feb 2022 (1 year)

Managed administrative tasks including communication, coordination, and planning. Organized office operations, maintained files, and supported the CEO with priority issues while ensuring efficient office management.

Office Management Communication Coordination Planning Document Management Customer Service Time Management

Translator

Translita (Accredited Translation Center)

Feb 2021 - Feb 2021 (0 months)

Translated documents between Spanish and Arabic, managed client communications, and created advertising materials. Handled data entry for new hires and ensured client satisfaction through effective communication.

Translation Client Communication Data Entry Document Management Advertising Time Management

Teacher and Online Instructor

Private

Nov 2019 - Feb 2021 (1 year 3 months)

Focused on improving teaching methods for language learning, utilizing effective communication and teamwork strategies. Engaged students through creative lesson plans and adapted teaching styles to meet individual needs, fostering a supportive learning environment.

Teaching Communication Teamwork Time Management Curriculum Development Communication Adaptability Empathy Creative Thinking

Education

Degrees, certifications, and relevant coursework

Cairo University

Bachelor of Arts, Spanish Language

2016 - 2019

Grade: Good

Studied in the Spanish Department, focusing on language acquisition and cultural understanding. Developed strong communication and organizational skills through coursework and collaborative projects.