Omar Sayid
@omarsayid
Experienced banking and mortgage professional with strong operations, systems consulting, and team leadership skills.
What I'm looking for
I am an experienced banking and mortgage professional with a background in loan operations, branch management, and systems consulting. I have worked across retail banking and mortgage functions, providing training and implementing technology and procedures to improve client services.
At Wells Fargo I managed loan operations and multiple banking areas, and as a systems consultant I trained new employees and handled investments and new accounts daily. I focused on directing adoption of new technology and processes to raise service levels.
As an Assistant Manager at US Bank I managed branch operations, daily activities including vault operations, and guided new staff to define an effective work environment. I have a proven track record of meeting deadlines and SLAs while collaborating with quality assurance to identify and mitigate risks.
I am proficient with MS Office, strong in analysis, planning, and problem solving, and experienced in conducting research, reconciliation, and managing multiple projects independently. I am currently working as an Uber delivery driver while seeking to apply my banking operations and systems expertise to a new role.
Experience
Work history, roles, and key accomplishments
Delivery Driver
Uber
Jan 2024 - Present (1 year 9 months)
Performed on-demand delivery services, meeting strict timelines and SLAs while maintaining high accuracy and customer satisfaction.
Assistant Manager
U.S. Bank
Dec 2019 - Jun 2022 (2 years 6 months)
Managed branch operations including vault handling and day-to-day activities, and coached new employees to define and maintain an effective work environment.
System Consultant
Wells Fargo Bank
Jan 2013 - Dec 2018 (5 years 11 months)
Provided training to new employees, managed investments and new accounts daily, and directed adoption of technology and procedures to improve client service and operational efficiency.
Education
Degrees, certifications, and relevant coursework
Anoka-Ramsey Community College
Career / Mortgage Business
2012 -
Attended Anoka-Ramsey Community College beginning in 2012 with coursework related to career development and mortgage business fundamentals.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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