Olwethu Ludidi

I am an experienced customer service representative and administrative professional with hands-on experience in call center operations, switchboard management, and office administration. I combine strong communication, attention to detail, and dependable work habits to deliver consistent service and support.

My background includes formal training in Office Administration and Project Management (NQF Level 5) and practical roles ranging from shop assistant to customer service representative at SAMRO, where I managed high volumes of inbound and outbound calls, updated banking records, and resolved customer queries.

I thrive in team environments and under pressure, and I seek to apply my service excellence, administrative capabilities, and project coordination experience to a permanent role that values reliability, clear communication, and continuous improvement.