Oluwatobi Akinsanya

Provided daily technical support to staff across corporate offices and retail floors, resolving issues quickly to maintain 99% uptime on core machines. Handled each request from first report to final fix with clear, patient updates to non-technical users.

Worked directly with clients to understand needs and manage expectations, achieving a 95% client satisfaction rate. Coordinated 10+ team members through daily stand-ups and clear written updates, reducing deployment time by 25%.

Led teams delivering educational programs for learners from varied backgrounds. Ran interactive workshops that explained complex ideas simply and held the attention of different audiences.

Built and maintained relationships with stakeholders and the public at industry events, conferences, and meetings. Prepared weekly reports on operations and outreach success to aid management decisions.

Analyzed large datasets with Python, R, and SPSS and built Tableau dashboards that explained findings clearly to non-technical audiences. Picked up new tools and methods quickly and delivered end-to-end work with little supervision.

Taught Mathematics and Physics to grades 10-12, explaining difficult topics in different ways until students understood. Provided individual support to students who were struggling.

Taught mathematics as part of national service, applying clear communication and patience to help students understand concepts.

Gained hands-on experience in software engineering, contributing to development tasks and learning new technologies.

Completed an internship at the national airspace management agency, gaining exposure to operational processes and technical systems.

Grade: Second Class Upper

B.Sc. in Physics with Second Class Upper honours, from 2014 to 2018.

Certification in Agile Project Management from Google.

Certification in Data Science from DataLab.

Completion of the McKinsey Forward Program.

Certification in Soft Skills from Jobberman.