At Sterling Bank Ltd, I plan and manage customer communications across email, SMS, and push notifications. I write clear messaging for banking products and services, and handled 35+ customer communications in a single month, contributing to campaigns that helped generate over ₦3 billion monthly in revenue.
Previously at Sterling Bank Ltd, I resolved customer complaints and managed a portfolio of more than 35,000 accounts as a Virtual Relationship Manager. Earlier, I brought in at least three new clients per month at Alpha Technologies Limited and grew website traffic by 60% at Naturebest Organic through targeted digital marketing campaigns.
