At I Infinity Mobile Gaming & Entertainment Limited (Bangbet), I respond to customer enquiries and explain how to use the platform. I also help with account questions and guide customers through basic processes.
I listen to customer concerns, provide appropriate assistance, and escalate issues that need further attention. I follow established support procedures while helping maintain positive customer relationships.
I make outbound calls to share information about bonuses, promotions, and platform offers. I explain the details clearly and answer customer questions.
Previously, at Karma Supermarket, I assisted customers with product enquiries and purchases, helped them locate products, and supported daily sales activities. I also organised and restocked merchandise.
