Oluwapelumi Tomola
@oluwapelumitomola
Product strategy associate focused on data-driven banking solutions and improving customer engagement for women.
NigeriaWhat I'm looking for
I am a results-driven product strategy professional with experience in market research, customer segmentation, and product development for gender-focused banking. I collaborate with cross-functional teams to build data-driven product strategies, develop interactive dashboards, and optimize operational workflows that improve customer adoption and financial performance.
I have a background in client relations and on-air communication, which strengthens my stakeholder management, customer service, and communication skills. I am eager to grow within an organisation, develop new skills, and deliver measurable improvements in customer engagement and product outcomes.
Experience
Work history, roles, and key accomplishments
APProduct Strategy Associate
Access Bank Plc
Jun 2024 - Present (1 year 4 months)
Conduct market research and segmentation for gender-focused banking, develop data-driven product strategies that improved customer engagement, and coordinate cross-functional teams to deliver product launches and dashboards on schedule.
Client Relations Officer
ARTIC Projects Consult
Aug 2022 - May 2024 (1 year 9 months)
Resolved client complaints, maintained positive client relationships, identified recurring issues for escalation, and supported operational and administrative tasks to improve service delivery and drive cross-selling opportunities.
On-Air Personality
Jordan FM Lagos
Dec 2018 - Nov 2019 (11 months)
Co-hosted and produced engaging radio shows, coordinated live promotions and audience interactions, and provided technical support to ensure high-quality broadcasts and increased listener retention.
Education
Degrees, certifications, and relevant coursework
Southwestern University
Bachelor of Science, Mass Communication
Grade: Second Class Upper
B.Sc. in Mass Communication completed with Second Class Upper honours in 2024.
Federal Polytechnic Offa
Higher National Diploma, Mass Communication
Higher National Diploma in Mass Communication completed in 2022.
Lens Polytechnic Offa
National Diploma, Mass Communication
National Diploma in Mass Communication completed in 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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