OOOluwakayode Onigbinde
@oluwakayodeonigbinde
Dedicated virtual assistant and customer service professional delivering results.
NigeriaWhat I'm looking for
I am a dedicated virtual assistant and customer service professional with extensive experience in inbound and outbound calling, complaint resolution, and administrative support. I excel at delivering prompt, empathetic service, resolving issues, and improving processes to enhance customer satisfaction.
At Zinox Technologies I consistently handled high call volumes, escalated major issues appropriately, and sought opportunities to streamline service delivery and increase customer engagement. I have formal training in digital marketing, customer service, and virtual assistant best practices.
I bring strong time-management, multitasking, and stakeholder-relationship skills, coupled with technical familiarity with CRM and POS systems, to support business needs and drive measurable results.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Zinox Technologies
Jan 2021 - Present (4 years 9 months)
Provided customer support and virtual assistant services, handling 80+ calls per day, resolving product issues, improving processes, and upselling products to increase customer satisfaction and revenue.
Education
Degrees, certifications, and relevant coursework
African Church Model College
Senior Secondary Certificate, Secondary Education
1995 - 2001
Completed Senior Secondary Certificate focusing on secondary-level coursework and preparation for further education or vocational pursuits.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Oluwakayode?
You can contact Oluwakayode and 90k+ other talented remote workers on Himalayas.
Message OluwakayodeFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
