Oluwajide Favour
@oluwajidefavour
I coordinate client communications, records, and administrative workflows with precision.
NigeriaWhat I'm looking for
I've supported client communications as a Remote Customer Assistant and kept digital interactions, escalations, and account activity organized through CRM and task-tracking tools.
At the Federal Character Commission, I prepared and preserved official records while supporting the State Coordinator and improving routine office workflows. My background in Library and Information Science also includes database maintenance, cataloging, archiving, and reference support.
Experience
Work history, roles, and key accomplishments
Remote Customer Assistant / Chatter
Independent Contractor
Nov 2022 - Jun 2023 (7 months)
Managed real-time text-based client interactions and digital communications, maintaining high response velocity and customer satisfaction standards. Handled customer inquiries, resolved escalation issues professionally, and maintained detailed activity logs and interaction notes.
Administrative Assistant (NYSC)
Federal Character Commission
Nov 2021 - Oct 2022 (11 months)
Delivered comprehensive administrative support and office management assistance directly to the State Coordinator. Structured, prepared, distributed, and preserved official government documents and confidential state records with strict compliance.
Library & Information Intern (SIWES)
Kwara State Library Board
Apr 2019 - Sep 2019 (5 months)
Maintained and updated physical and digital library databases ensuring high bibliographic accuracy and catalog organization. Provided reference assistance and advisory services to library patrons, improving information retrieval efficiency.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Library and Information Science
2016 - 2021
Grade: Second Class Upper Division (2:1)
Bachelor of Science in Library and Information Science from the University of Ilorin, graduated with Second Class Upper Division.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
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