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Oliver T

@olivert

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Product-focused PM with automation and process-improvement expertise delivering measurable operational gains.

Lebanon

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What I'm looking for

I seek a product/operations role at a collaborative company where I can scope MVPs, build automation, improve workflows, and drive measurable impact.

I am a product-focused project manager who turns user needs and operational pain points into clear requirements, MVPs, and scalable automation. I bring hands-on experience redesigning workflows, standardizing SOPs, and training teams to drive measurable throughput and cost improvements.

At Amazon and in client-facing roles I led discovery, user research, and cross-functional execution—building end-to-end automation systems, redesigning digital experiences, and owning feature lifecycles from scoping through validation. My work reduced manual workload by 40–80% in client projects and increased processing throughput by over 2x in operations.

I am people-first and community-minded, motivated by projects that simplify everyday work and improve team performance. I combine systems thinking, rapid learning, and technical exposure (APIs, webhooks, automation logic, basic SQL) to build practical, data-driven solutions that scale.

Experience

Work history, roles, and key accomplishments

Area Manager Intern

Amazon

May 2024 - Aug 2024 (3 months)

Directed overhaul of the Undeliverables process, boosting productivity ~50% month-over-month and reducing costs by 2.7x through layout redesign, SOPs, tool implementation, and team training.

Process Improvement SOP Development Data Analysis Operations Management Root Cause Analysis KPI Tracking

Product & Client Delivery Manager

Limescent

Dec 2021 - Jun 2023 (1 year 6 months)

Managed client relationships and analyzed campaign performance to optimize strategies that met client growth goals, led weekly status meetings, and presented results to executive leadership.

Client Management Campaign Analysis Performance Optimization Reporting Presentation Project Delivery

AI Product & Automation Consultant

Leap AI

Led discovery and user research for small-business clients, designed and shipped end-to-end automation systems that reduced manual workload by 40–80%, and rebuilt a wedding venue’s digital experience including a GPT-powered assistant handling ~60% of inquiries.

User Research Requirements Gathering Workflow Design UX Design

Education

Degrees, certifications, and relevant coursework

The University of Texas at Austin

Bachelor of Science, Communication and Leadership

2023 - 2025

Grade: 3.97 GPA

Activities and societies: Recipient of H-E-B Scholarship and Almetris M. Duren Endowed Presidential Scholarship; graduated with High Honors.

Completed a B.S. in Communication and Leadership with a 3.97 GPA, conducting capstone research on trust dynamics in teams and producing a playbook on expectation-setting and stakeholder alignment.