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Olga MalyshOM
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Olga Malysh

@olgamalysh

Transformation leader who drives AI-enabled, regulated operating-model improvements and sustainable change.

Austria
Message

What I'm looking for

I’m looking for a transformation role where I can lead AI-enabled and operating-model change in complex, regulated environments—partnering with leadership and delivery teams to reduce friction, improve governance, and deliver measurable efficiency and quality gains.

I’m a transformation and change leader with 15 years of international experience across banking, fintech, insurance, and healthcare. I focus on making complex organizations work better by strengthening collaboration, clarifying responsibilities, and redesigning operating models to remove systemic bottlenecks in regulated environments.

In my current role, I lead AI-enabled transformation for a Lloyd’s of London market insurer subsidiary—automating review of incoming submissions to cut manual effort by 60% and reduce turnaround from days to minutes. I’ve also stabilized and modernized mobile banking and fintech delivery: I restored alignment by clarifying governance and decision paths within 6 months, redesigned operating models and change-management practices, and improved efficiency, cutting re-work by 50% and escalation timelines by 30%. Earlier, I guided a start-up-to-global transition, introduced Scrum and Kanban ways of working, and managed high-stakes delivery including regulated migration of 13 million sensitive health records.

Experience

Work history, roles, and key accomplishments

Ciklum logoCI

Project Manager

Jan 2017 - Dec 2021 (4 years 11 months)

Guided a transition from a start-up to a global operating model, scaling the operation from 12 to 72 people across regions. Introduced Scrum and Kanban ways of working and coordinated cross-platform delivery across Android, iOS, and Web.

GE

Project Manager

GeeksForLess

Feb 2012 - Dec 2016 (4 years 10 months)

Rescued a government healthcare programme stalled for three years by delivering within nine months and re-establishing trust with the customer. Led migration of 13 million sensitive health records with regulatory compliance and introduced short iterative delivery to improve customer satisfaction.

SU

Senior Specialist

State Treasury of Ukraine

Aug 2009 - Aug 2011 (2 years)

Controlled budget organizations' liabilities at the registration stage and verified that payment details matched their economic substance. Suspended operations where budget rules were breached.

Education

Degrees, certifications, and relevant coursework

National University of Shipbuilding logoNS

National University of Shipbuilding

Master's Degree in Management, Management

2002 - 2007

Completed a Master's Degree in Management at the National University of Shipbuilding from 2002 to 2007.

IC

ICAgile

ICAgile Certified Professional (ICP), Agile

Earned the ICAgile Certified Professional (ICP) certification.

Tech stack

Software and tools used professionally

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