Olatilewa Akinpelu
@olatilewaakinpelu
I improve banking and fintech processes through requirements, delivery, and measurable outcomes.
CanadaWhat I'm looking for
I've led process improvement, requirements, and delivery work at Royal Bank of Canada, EMpreneur Solutions, and Access Bank across fintech and banking. I turn complex operational pain points into structured requirements and scalable process changes.
At Royal Bank of Canada, I mapped payment processes that reduced time-to-market by 25% and led corrective changes that cut recurring escalations by 30%. I also coordinated performance tracking across three product lines while maintaining alignment with targets for four consecutive quarters.
Across 11 markets at Access Bank, I improved digital conversion by 85%, reduced scope changes by 70%, and reduced churn by 95% through KPI dashboards, adoption analysis, and cross-functional collaboration. I'm motivated to bring business analysis and continuous-improvement fundamentals to real estate development.
Experience
Work history, roles, and key accomplishments
Mapped and analyzed complex operational payment processes, translating findings into structured improvement requirements that reduced time-to-market by 25%. Led root cause analysis on recurring operational escalations, partnering across teams to design and implement corrective process changes that cut recurrence by 30%.
Product Manager
EMpreneur Solutions
Jan 2023 - Jan 2024 (1 year)
Reviewed partner and vendor system documentation, translating integration and process requirements into clear specifications with acceptance criteria. Applied qualitative and quantitative research to validate process improvement hypotheses, reducing development cycle time by 35% and increasing actionable insights by 85%.
Senior Product Manager
Access Bank Plc
Jan 2014 - Jan 2023 (9 years)
Acted as internal subject-matter expert across 11 markets, researching and documenting business rules, requirements, and reference processes for large-scale platform initiatives. Partnered with technology and operations teams to evaluate how existing systems could better support business processes across 11 subsidiaries.
Education
Degrees, certifications, and relevant coursework
Fanshawe College
Ontario Postgraduate Diploma, Business Analysis
Completed an Ontario Postgraduate Diploma in Business Analysis, focusing on requirements gathering, process mapping, and data-driven decision-making.
International Scrum Institute
Certified Scrum Product Owner (CSPO), Scrum Product Ownership
Certified as a Scrum Product Owner, demonstrating expertise in agile delivery and product ownership.
Association of Chartered Certified Accountants
Diploma, Accounting and Business
Earned a Diploma in Accounting and Business, achieving ACCA RQL Level 4 certification.
Federal University of Agriculture, Abeokuta
Bachelor of Science, Agriculture
Bachelor of Science degree from the Federal University of Agriculture, Abeokuta.
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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