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Olalekan Samuel Ashaolu

@olalekanashaolu

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Senior Systems Admin | Tech enthusiast | Problem solver

Nigeria

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What I'm looking for

Seeking to contribute expertise in IT management and business applications to a dynamic organization, with a focus on maintaining high standards of service and user satisfaction.

As a seasoned IT professional with over 12 years of experience, I have honed my skills in providing technical support and resolving complex IT issues. With a proven track record of delivering exceptional customer service and working efficiently under pressure, I am committed to maintaining high standards of service and user satisfaction.

My expertise spans AI, network configurations, protocols, Windows & Linux OS, automation, and remote support tools. I am adept at troubleshooting hardware and software problems, and I thrive in fast-paced environments. I am passionate about staying up-to-date with industry trends and certifications, enabling me to expand service offerings and enhance client solutions.

I am a team player with excellent communication, interpersonal, and leadership skills. I am committed to driving process improvements and contributing to team success. I am excited to leverage my expertise in IT management and business applications to make a meaningful impact in a dynamic organization.

Experience

Work history, roles, and key accomplishments

Current

Senior Systems Administrator

Current

JMG Limited

Jan 2022 - Present (3 years 4 months)

As a Senior Systems Administrator, I delivered high-quality IT support, resolving 95% of client incidents within SLA. I enhanced system security, streamlined operations through automation, and optimized network performance, leading to significant improvements in client satisfaction and operational efficiency.

IT Support Network Administration Automation System Security Client Relationship Management Troubleshooting Ticketing Systems SharePoint Cybersecurity

Systems Administrator

JMG Limited

Jun 2011 - Jan 2022 (10 years 7 months)

In my role as a Systems Administrator, I increased system uptime by effectively managing operating systems and application software. I improved network efficiency, strengthened cybersecurity, and ensured data integrity through regular backups, achieving high customer satisfaction and system reliability.