
Oladele Alice Aduragbemi
@oladelealiceaduragbe
Customer Support Representative at ISON Experience — Bfree Process, responding to account and payment enquiries with clear, professional support.
What I'm looking for
At ISON Experience — Bfree Process, I respond to customer enquiries about accounts and payment obligations. I explain payment information clearly, document interactions, and follow established procedures.
As a Research Assistant at Federal University of Technology, Akure (FUTA), I collected community-based data for a maternal mortality research study in Alanamu and Shao communities. I administered questionnaires, interviewed community members, and organised information for documentation and analysis.
At Kwara State Ministry of Health, Ilorin, I supported daily operations and helped maintain patient information and health records. I also supported community health outreach activities and documented health-related information.
As Financial Secretary for NYSC Medical and Health Community Development Service (CDS) Ilorin, Kwara State, I maintained financial records, recorded transactions, and prepared reports. I supported transparent financial handover and communication with group members.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
ISON Experience
Sep 2026 - Present (2 months)
Respond to customer enquiries and provide information about account-related matters and payment obligations. Handle challenging customer interactions with professionalism and document interactions per company procedures.
Research Assistant
Federal University of Technology, Akure
Jun 2026 - Jun 2026 (0 months)
Conducted community-based data collection for a maternal mortality research study, administering questionnaires and interviews. Recorded and organised collected information to support accurate documentation and analysis.
Health Assistant
Kwara State Ministry of Health
Jul 2025 - Jun 2026 (11 months)
Provided administrative support and assisted with collecting, recording, and maintaining accurate patient information and health records. Supported organisation of community health outreach activities and collaborated with healthcare professionals.
Financial Secretary
NYSC Medical and Health Community Development Service
Jan 2025 - Jan 2026 (1 year)
Maintained financial records and documentation for group activities, recorded transactions, and prepared financial reports. Ensured accountability and supported transparent financial handover.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
Bachelor of Technology, Human Anatomy
2018 - 2024
Pursued a Bachelor of Technology in Human Anatomy from 2018 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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