Oindrila Maity

Led product ownership for an AI-driven claims decision automation platform, increasing STP rates by 45% and accelerating claims turnaround. Designed and implemented ML-powered fraud detection and FNOL triage workflows, reducing manual intervention by 60%.

Led regulatory solution deployments across Europe and Southeast Asia, achieving 98% compliance alignment. Delivered a healthcare regulatory tracking tool, reducing compliance incidents by 40%.

Improved certification efficiency by 25% and reduced issuance time by 20% through process optimization. Engaged global stakeholders to define and validate requirements for marine and offshore projects.

Conducted in-depth analysis of compensation management systems for a Singaporean client, delivering cutting-edge solutions for critical business challenges. Developed detailed documentation such as Functional Specification Documents (FSDs) and Business Requirement Documents (BRDs).

Led business analysis for policy admin, claims, and compliance projects, ensuring alignment across business and IT teams. Delivered a claims module overhaul, cutting processing time by 35%, and deployed an unclaimed funds app, reducing effort by 30%.

Served as functional lead and business analyst for insurance and healthcare initiatives, emphasizing front-end applications and CRM platforms. Crafted 'As-Is' process diagrams, prototypes, and use cases to enhance development team understanding.

Completed a Master of Business Administration program, focusing on advanced business principles and management strategies. Gained expertise in various aspects of business operations and leadership.

Earned a Bachelor of Technology in Electronics and Communication, developing a strong foundation in electronic systems and communication technologies. Acquired technical skills relevant to the field.